Answers
Frequently asked questions
Straight answers about booking, flying, files and what drone imagery can and can’t do. Don’t see your question? Email drew@drewsdrone.services.
Booking & pricing
What affects the price, how booking works and what we need from you.
Start a quote requestEvery job is quoted individually, because the work varies so much. The main things that affect the price are:
- the size of the property, site or area
- the number of buildings or locations
- which deliverables you need (photos, video, maps, 3D models, reports)
- how much editing or processing is involved
- travel to the site
- one-time or recurring visits
- your deadline
Tell us about the job and you’ll get a written quote before anything is scheduled.
Start with the quote request form. It walks you through the location, timing and what you need. Drew reviews it, checks the airspace for your location and replies by email with questions or a quote. Once you approve the quote, we pick a date together.
As early as you can, especially if you have a deadline such as a listing date. Weather can push a flight back, and some locations near airports need a manual FAA review that can take a while. A little flexibility on dates makes everything easier.
Include the address or nearest road in your quote request, and we’ll confirm whether it’s a location we can serve.
Usually not, for exterior work. We do need permission to take off and land on the property, access through any gates, and for anyone living or working there to know we’re coming. For roof photos and job sites, it helps to have a contact we can reach on the day.
Still wondering about something?
Email drew@drewsdrone.services and you’ll hear back from Drew directly.
Flights & safety
The FAA rules every flight is planned around, and what they mean for your job.
Safety & complianceThe weather decides. FAA rules require at least 3 statute miles of visibility and set minimum distances from clouds. Rain, strong or gusty wind, fog and smoke are all reasons to hold off, and roof photos also need a dry roof with no snow. If conditions aren’t safe, or won’t produce the images you need, we reschedule with you.
Often, yes, with FAA permission. Near many airports the airspace is controlled, and we need FAA authorization before flying. Many locations can be approved through the FAA’s LAANC system, often within minutes, up to a set altitude. Others need a manual FAA review, either a “further coordination” request through LAANC (filed at least 72 hours ahead) or a request through FAA DroneZone. Manual reviews take longer and can be denied. We check the airspace for your address before we quote.
Usually for one of two reasons: weather, or a temporary flight restriction. The FAA can close airspace on short notice for wildfires, VIP visits and emergencies, and major sporting events carry standing restrictions around game time. We check for restrictions before every flight, and if one covers your site, we reschedule.
FAA rules limit flying over people who aren’t directly involved in flying the drone, and that includes guests and the people being filmed. Flying over crowds is restricted even further. We plan flight paths that capture the scene from beside and around guests, not over them. Large stadium events also have standing flight restrictions. Tell us the expected crowd size and layout, and we’ll tell you what’s possible.
The FAA regulates flight safety. Privacy is covered by state and local law, which varies from place to place. Our practice is simple: we frame shots on the property we’ve been hired to photograph, avoid lingering over neighboring homes, don’t aim cameras into neighbors’ windows or yards, and avoid capturing identifiable people. For some jobs we’ll suggest giving the neighbors a heads-up.
Privacy questions or requests can go to drew@drewsdrone.services.
Remote ID is a signal that drones required to be registered with the FAA, including every drone used for commercial (Part 107) flights, must broadcast while flying. It works like a digital license plate: it shares the drone’s ID and location, plus the location of the pilot or the takeoff point. Anyone nearby with a compatible app can receive it, but only the FAA and authorized law enforcement can link it to the owner’s registration.
FAA rules allow night and twilight flights only with anti-collision lighting visible for at least 3 statute miles, and night flights also require a pilot trained for night operations. Airspace approvals still apply. If your job needs dusk or after-dark shots, mention it in your request and we’ll tell you what’s possible for your site.
Deliverables
What you receive, in which formats, and how you can use it.
How it worksIt depends on the service, and your quote lists it. Typical deliverables include edited photos, edited video, social media cuts, PDF photo reports, aerial maps and 3D models.
Everything is delivered through a private download link.
- Photos: JPEG, in full resolution and web sizes
- Video: MP4
- Photo reports: PDF
- Aerial maps: high-resolution orthomosaic images (JPEG or PDF), for visual reference
- 3D models: model views and fly-around video (JPEG and MP4), for visualization
Other formats (GIS or 3D files) on request, once we’ve confirmed your state’s surveying rules allow it.
Need something else? Ask in your quote request.
Your quote includes a delivery estimate for your job. Photos are usually quicker than edited video, and maps and 3D models take the longest because processing takes time.
Your quote spells out how the files may be used. Tell us everywhere you plan to use them (MLS, website, social media, ads, print, insurance or internal records) and whether anyone else, such as a brokerage or a client, will need them.
Only with your permission. We don’t publish a client’s images, name or address without asking first, and we avoid showing identifiable people.
Yes. Revision rounds for edited video and graphics are set in your quote. For photos, tell us if something looks off and we’ll take another look.
Specific services
Maps, roof photos and specialty requests: what we do, and what we leave to licensed professionals.
All servicesNo. Our aerial maps (orthomosaics) and 3D models are visual references for planning, marketing and visualization, not measurement tools. They are not a licensed land survey and don’t establish boundaries, legal descriptions or measurements. In some states, maps and models that contain measurable data count as land surveying, so we check your state’s rules before we quote. For surveys and measurements, hire a licensed professional land surveyor. More about mapping and 3D models.
A drone can photograph your roof in detail and show visible problems such as missing or displaced material, debris and worn areas. Deciding whether something is damage, and what it means for a repair or an insurance claim, is a job for your roofer, adjuster or inspector. We capture and organize the photos, and they make the call. More about roof photos.
Not as a standard service. Thermal and crop-health (NDVI) imaging need specialty sensors. If you need either, ask, and we’ll tell you honestly whether it’s something we can do.
No. Property lines are a legal matter for a licensed land surveyor, and lines drawn from public parcel maps can be off. We can label features such as ponds, barns and roads on an overview graphic, marked as approximate.
Still have a question?
Ask us directly, or tell us about your project and we’ll answer as part of your quote.
Or write to drew@drewsdrone.services
- Project
- Your property, site or land
- Service
- Photo · Video · Maps · 3D models
- Plan
- Airspace checked, shot list agreed
- Quote
- In writing, before we fly
- Reply
- From Drew, directly